PROAS Privacy Statement

PROAS BV, located at Monumentstraat 13, BE-9940 Evergem, is responsible for the processing of personal data as shown in this privacy statement. PROAS takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or if there are indications of misuse, please contact us.

Contact details:
PROAS BV 
Monumentstraat 13 
BE-9940 Evergem 
Tel: +32 (0) 475 76 06 73 
https://www.proas.be 

Rogier van Hoof, PROAS's Data Protection Officer, can be reached at rogier.vanhoof@proas.be

Introduction: 

PROAS informs you about what personal data is collected when you visit the website or use services, why this data is collected, and how it is used. By "personal data," we mean all information that relates to you. This primarily includes your name and contact details, such as your company address, telephone number, and email address.

Collected Personal Data:

We process, among other things, the following personal data:

Website visit: Data such as pages viewed, date and time, search queries, and information about your company. This data does not directly identify you. It is data about what you do on our website, such as the pages you viewed, the date and time of your visit, your search queries, and information about your device.

Registration or Orders: Identification data (name, telephone number, email address, address), email preferences, and IT data.

Use of Personal Data:

We process personal data solely for legitimate purposes, including providing services:

- Preparing quotes and executing contracts;

- CRM management;

- Website usability, internal analyses, statistical processing;

- Performing oil analyses and service contracts;

- Maintaining customer relationships and after-sales;

- Marketing purposes, marketing and communication, such as newsletters, advertising campaigns, and participation in events;

- Compliance with legal obligations.

Basis for Processing:

We process personal data based on:

- Performance of an agreement;

- Legal obligations;

- Legitimate interest (such as marketing, security, IT management, research, and analysis);

- Consent, if explicitly given (e.g., newsletter registration).

Retention Periods:

Personal data will be retained for as long as necessary for the purpose, the contractual relationship, or as required by law.

Sharing of Personal Data:

Your personal data will not be sold. Data may be shared with partners and suppliers if this is necessary for the performance of our services, such as:

- Technology Partners

- Marketing Partners

- IT and Hosting Providers

Data will not be shared without permission, except when necessary for the provision of services or as required by law.

Protection of Personal Data:

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, and unwanted disclosure.

User Rights:

We make every effort to enable you to exercise your rights:

Right to access, rectify, erase, restrict processing, object to processing, and data portability. You have the right to access, correct, erase, and port your data. You can also object to processing. You can send a request to rogier.vanhoof@proas.be or file a complaint with the Data Protection Authority (GBA).

Changes:

This privacy statement is regularly revised to comply with the latest laws and regulations.